Montreal Fireworks Forum —› News —› Email problems with registration / pw change |
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Posted: Jul 11, 2017 16:36:09 Edited by: fireworksforum Some people are reporting that they are not receiving their newly registered passwords by email, nor are they receiving notification of password changes. I'm looking into this problem but I don't have a solution yet. In the meantime, you can post anonymously to the 2017 review forum - but please give your name. Sorry for the inconvenience, Paul. |
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Posted: Jul 11, 2017 17:01:21 I've submitted a support ticket for this issue - hopefully it will be resolved soon. Paul |
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Posted: Jul 12, 2017 05:49:54 The problem has been resolved. It seems the auto-generated email for the registration had been reported as spam somewhere so the mail server had automatically blocked these emails from going out. If you registered and didn't get a password, enter your ID into the ID field and then press on the word "password" - this will allow you to enter your email address and you will receive a new password. Paul. |
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